Conflicts may occur in a workplace as a result of harassment or discrimination or bullying or many other factors but the manner with which it is handled is what matters. Conflicts have to be managed amicably by the worker if it is between worker to worker or between management and worker. Protracted conflicts which are not managed may result to workplace unrest or suspension of a worker or a sac
In this course, you will be studying what conflicts and harassments are and understanding how to manage them either between worker to worker or worker to management.
Conflict in the workplaceArticle